UK VDS.com » uk servers http://www.ukvds.com ukvds.com is a blog about virtual dedicated servers Wed, 13 Oct 2010 09:21:18 +0000 en hourly 1 http://wordpress.org/?v=3.1 Rapidswitch Down http://www.ukvds.com/01/rapidswitch-down/ http://www.ukvds.com/01/rapidswitch-down/#comments Fri, 08 Jan 2010 08:19:20 +0000 admin http://www.ukvds.com/?p=86 Rapidswitch were completely down again in the early hours of the morning for nearly 30 minutes as their entire network was taken offline. Customers and end-users are still waiting for a response/reason for outage from the provider.

Interestingly enough, many users have called into question the strength of the SLA – that so proudly is displayed as 100%. Rapidswitch will refund a user half a day’s fees for every hour of downtime experienced. To get a free month, Rapidswitch would need to be down for an unprecedented (for them) 60 hours – so they could be down for a whole day yet you would get half your monthly fee refunded, which is a pretty shocking SLA.

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