Rapidswitch were completely down again in the early hours of the morning for nearly 30 minutes as their entire network was taken offline. Customers and end-users are still waiting for a response/reason for outage from the provider.
Interestingly enough, many users have called into question the strength of the SLA – that so proudly is displayed as 100%. Rapidswitch will refund a user half a day’s fees for every hour of downtime experienced. To get a free month, Rapidswitch would need to be down for an unprecedented (for them) 60 hours – so they could be down for a whole day yet you would get half your monthly fee refunded, which is a pretty shocking SLA.
